Shield

Privacy Policy

Last updated: January 2025

Introduction

Shield ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot and related services.

Information We Collect

Automatically Collected Information

When you use Shield, we automatically collect certain information about your Discord server and usage:

  • Server ID, name, and configuration settings
  • User IDs and usernames of members who interact with the bot
  • Message content necessary for moderation purposes
  • Command usage and interaction logs
  • Server activity metrics and analytics data

Information You Provide

We collect information you provide directly when configuring Shield:

  • Custom moderation rules and filters
  • Whitelist and blacklist configurations
  • Server preferences and settings
  • Support requests and feedback

How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining moderation services
  • Detecting and preventing spam, abuse, and violations
  • Analyzing server activity and generating insights
  • Improving and developing new features
  • Responding to support requests
  • Ensuring compliance with Discord's Terms of Service

Data Retention

We retain your information for as long as necessary to provide our services. Message logs used for moderation are typically retained for 30 days, while server configuration data is kept until you remove Shield from your server.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Third-Party Services

Shield integrates with Discord and may use third-party services for analytics and infrastructure. These services are bound by their own privacy policies and we encourage you to review them.

Your Rights

You have the right to:

  • Access the data we store about your server
  • Request deletion of your data
  • Opt-out of certain data collection features
  • Export your server analytics and logs

Children's Privacy

Shield is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us through our support channels.

© 2025 Shield. Not affiliated with Discord.